One place for your marketing resources

We have the marketing tools and resources you need to help make the home loan experience simple but brilliant for your customers.

Talk to your BDM today

We have the marketing tools and resources you need to help make the home loan experience simple but brilliant for your customers.

Talk to your BDM today

  • For customers Tools to help you talk about Smartline Select with confidence.

    • Customer FAQs An overview of Smartline Select’s product features for your customers.

    • Customer flyer Promote the benefits of Smartline Select and include your contact details

    • Redraw video Most people know a little about redraw, but not many understand exactly how it works or how it can benefit them. Use this video to guide your conversations, or show it to your customers directly.

    • Digital home loans customer flyer To help guide your customers through the Smartline Select digital mortgages process.

    • MyVideo Demo For an example of the Welcome Video customers will receive after loan settlement, please click here.

  • For brokers Resources to support you.

    • Preferred Lenders One stop web portal to view loans from application through to settlement and beyond. Able to view status updates, notes, decisions and post settlement loan information.

      Click here to access site

    • MSA Loan Trak One stop web portal from MSA to view applications instructed for loan documentation. Able to view status updates, dashboards, outstanding requirements and FAQs.

      Click here to access site

    • Supporting Document Checklist This checklist will help ensure you have submitted all the required documents with your customer’s application so you can get a faster turnaround time for approval.

    • Introduction wording for customer proposals A pre-written introduction to help explain Smartline Select to your customers which you can use in your communications.

    • Brokers videos Hear a Smartline Advisor share their first-hand experience with Smartline Select, and the main benefits for you and your customers.

      Benefits for brokers
      Benefits for customers
    • Valuations To order valuations, please click here to visit the Core Logic Property Hub.

    • Post-Settlement Forms

      Construction: Progress Drawdown Request Form
      Contact Details Update Form
      Debitcard - Manual Activation Form
      Debitcard - New, Cancellation and Replacement Requests
      Direct Debit Request Form - AFSH
      Fixed Rate Break Cost Acknowledgement Form
      Loan Variation Form
      Nomination Regarding Notices and Other Documents
      Personal and Credit Information Access and Correction Form
      Redraws and Transfers - Client Request Form
      Repayments - Client Request Form
      StarCall Application Form
      Understanding redraw and repayments
    • Submit Variations An easier and quicker way to help your customers make changes to their home loan today.

      For non-credit critical variations that do not need a credit assessment, click here. Non-credit critical variations include fixing a loan or splitting it, merging loans, change of loan purpose, transferring between loan splits, reducing loan facility limit, breaking a fixed term or switching from an interest-only loan to principal and interest repayments.

      For other variations that require credit assessment, please continue to use the Loan Variations form.